Pricing



Public

Free


Per year

  • 1 User
  • 10 Uploads/User/Day
  • Runs on Public Cloud (Multi-tenant)
  • Public Cloud Storage
  • 50mb File Size Limit
  • 30 Days Report Archival
  • Standard Support
  • -
  • -
  • -

Pro

USD $2,000


Per year

  • 5 Users
  • Unlimited Uploads
  • On-premise. Runs with in your Firewall
  • On-premise File Storage
  • Uncapped File Size
  • Unlimited Report Archival
  • Premium Support
  • JSON Format Data Export
  • Expert Advice/Tips
  • -

Enterprise

USD $6,000


Per year

  • Unlimited Users
  • Unlimited Uploads
  • On-premise. Runs with in your Firewall
  • On-premise File Storage
  • Uncapped File Size
  • Unlimited Report Archival
  • Premium Support
  • JSON Format Data Export
  • Expert Advice/Tips
  • Unlimited API Calls

What are the benefits of 'Enterprise' over 'public' plan?

Security

In 'Public' plan GC Logs, Thread dumps are uploaded to public cloud. For certain enterprise, it's concern to upload production artifacts to public cloud. In 'Enterprise' plan, applications are privately installed and runs on your datacenter/local machine. Thus production artifacts will remain within your corporate firewall.

Unlimited API calls

'Enterprise' plan offers unlimited API calls, which you can use for production server monitoring, CI integration,...

Unlimited usage

As shown in the above table, in the 'Public' plan there are limits on the number of thread dump/GC logs that you can upload, number of API calls that you can make, size of the file that you can upload. Where as in 'Enterprise' plan there are no such limits. You have unlimited access.

Support

In 'Public' plan, service requests are attended within 3 days. Only e-mail support is provided. In 'Enterprise plan' service requests are attended with in 24 hours. Both Email and Phone support are provided.

Do you provide any other custom plans?

Yes, we do. We do offer 'Enterprise Hosting', where we host dedicated installation of GCeasy exclusively for your enterprise in our secure private cloud. You don't have to worry about installing it, maintaining it and running it 24 x 7. Your data is safely and securely backed up on a hourly basis.

How does the subscription plan work?

Annual Billing (Best Price): Annual license fee due up front. License issued is for 1-year and will stop working after 1-year automatically. If you renew subscription for next year, we will issue a new license file for the new term of the subscription contract.

Monthly Billing (Flexible Commitment): We charge your credit card each month, at the regular price. You can cancel service without penalty. Your account will automatically renew each month unless you change your subscription.

What if I want to cancel my service?

No problem. If you're on a month-to-month plan you simply cancel before your next billing period. You won't be charged for the next month of service.

Can I try the product before I buy?

Sure. You can register here to get a free 14-day trial version for both of our products: GCeasy.io & fastThread.io.

What is the difference between Standard vs. Premium Support?

Standard Support: Service requests are attended with in 3 days. Only e-mail support is provided.

Premium Support: Service requests are attended with in 24 hours. Both Email and Phone support are provided.

Can I book a free demo?

Sure. Please send an email to team@tier1app.com with subject "Demo"