CHOOSE YOUR PLAN

To choose the best plan, watch this video!
Cloud

PUBLIC

FREE
  • 5 Uploads/month Number of uploads that can be made in a month
  • 1.5 gb/file File Size Limit Maximum file size that can be uploaded.
  • Data stored on cloud Data is stored on our cloud.
  • Standard Support Service requests are attended with in 3 days. Only Email support is provided.
  • Heap Dump analysis Only Heap Dump will be analyzed by the tool.
  • Manual Data Capturing Data has to manually captured and uploaded to the tool for analysis.
  • Runs on Public Cloud Tool runs on public cloud.
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
On-premise

On-prem Enterprise

View Pricing
(14-DAY TRIAL)
  • Unlimited Uploads/month Number of uploads that can be made in a month.
  • Unlimited File Size Limit Maximum file size that can be uploaded.
  • Data Stored On-premise Data will be stored on your premise.
  • Premium Support Service requests are attended with in 24 hours. Both Email and Phone support are provided.
  • Heap Dump Analysis Heap Dump will be analyzed by the tool.
  • Automatic Data Capturing Data can be automatically captured and analyzed using the yCrash script.
  • Runs on Premise Tool runs on your premise/infrastructure.
  • Problem Detections Tool uses Artifical Intelligence & Machine Learning algorithms to detect problems in your application.
  • ML Recommendations Tool uses Artifical Intelligence & Machine Learning algorithms to give recommendations and solutions.
  • Report Sharing Generated reports can be shared with anyone through Email, JIRA, Google Docs, ...
  • PDF Export Generated reports can be exported in PDF format.
  • Json Export Heap Dump analysis data can be exported in normalized JSON format for further analysis.
  • GC log analysis GC log will be analyzed by the tool.
  • Thread Dump analysis Thread Dump will be analyzed by the tool.
  • App log analysis App log will be analyzed by the tool.
  • 13 System log analysis 13 more artifacts will be analyzed by the tool.
  • Export Summary Generated reports summary be exported in a CSV format. To learn more visit here.
  • Dashboard Dashboard view to see all the historically uploaded dumps.
  • Search Search all the uploaded dumps by various parameters such as tags, date, time, hostname, ...To learn more visit here.
  • Report Comparison Compare two different incident reports and see the results side-by-side.
  • Remote Data capture Ability to capture dumps from the remote server. To learn more about this feature visit here.
  • Raw Dumps Download Download the raw dump file from the dashboard.
  • Tickets Integration Out of the box Integration with ticket support systems like JIRA, ServiceNow. To learn more visit here.
  • APM Integration Out of the box integration with APM tools such AppDynamics, Grafana, New Relic, ... To learn more visit here.


Need to Convince Your Manager?

Trying to justify the HeapHero subscription to your manager? We've got you covered! Check out this blog post, where you'll find all the key information and arguments to help make a strong case for adopting the tool.

What Are the Benefits of the Enterprise Edition Over the Cloud Edition?

The Enterprise Edition of HeapHero offers advanced features like automated data capturing, 360� artifact analysis, enhanced security, and unlimited users, uploads, and integrations. For a full comparison, check out this blog post

Can I Try the Enterprise Edition Before I Buy?

Sure. You can register here to get a free 14-day trial of our on-prem enterprise edition

What Are the System Requirements to Run the Enterprise Edition?

Below is the answer for the 'What Are the System Requirements to Run the Enterprise Edition?' in HeapHero:

Here are the System requirements:

  1. RAM: 2x size of your Heap Dump file
  2. CPU: Any configuration
  3. Operating System: Any
  4. Hard disk: Approximately 100 GB hard disk
  5. Software: Java 8 or above

Do You Provide Any Other Custom Editions?

Yes, we do. For few major enterprises like 'apple', 'T-mobile' we do provide an exclusive hosted environment (i.e. http://yourcompany.heaphero.io) in a secure cloud. So that you don't have to worry about installing, upgrading, maintaining, backing up data and running it 24 x 7.

What Is the Difference Between Standard vs. Premium Support?

Standard Support: Service requests are attended with in 3 days. Only e-mail support is provided.

Premium Support: Service requests are attended with in 24 hours. Both Email and Phone support are provided.

What If I Don't Like the HeapHero Subscription?

No problem. If you're on a month-to-month plan you simply cancel before your next billing period. You won't be charged for the next month of service.

Can I Book a Free Demo?

Sure. Please submit this form